Refund Policy
Refund Policy
How Aspire Digitizing approaches revisions, refund requests, customer rights, and custom order issues.
Revision-first policy
Aspire asks customers to allow revisions and edits so issues can be resolved before a refund is requested.
Refund window
Legacy policy references refund requests within 7 business days of order completion with supporting details.
Required details
Requests should include customer name, design name, issue description, sample image, and payment/contact information.
Custom goods
Physical custom items should be reviewed against the approved proof; defects or mismatches should be reported quickly with photos.
Contact
Refund questions can be sent to info@aspiredigitizing.com.
For questions about this policy, contact info@aspiredigitizing.com.